Withdrawal from Discovery FX account (Bitwallet)
This is a withdrawal instruction from Discovery FX account to your Bitwallet account.
To withdraw from a Discovery FX account, your identity verification documents must be submitted and approved.
The method of submitting documents is posted here (link).
No handling fee for withdrawals.
Customers are responsible for paying the handling fees of financial institutions and settlement companies.
1. Withdrawal page
After logging in, select "TRANSFERS" from the menu at the top of the page.
Next, select "Withdraw Funds" on the right menu.
2. Select a Discovery FX account for withdrawal
For "From Account", specify your withdrawal Discovery FX account.
If you have more than one account, select one for your withdraw at a time.
3. Set up your deposit account: Bitwallet
"To Account" should be your Bitwallet account.
4. Set the amount
Enter the amount to withdraw from your Discovery FX account to your Bitwallet account.
・The currency unit will be displayed after you input the amount in conjunction with the account specified in "2. Set up a withdrawal account for Discovery FX".
5. Set your email address for your Bitwallet account
Enter your email address for your BitWallet account in the "Notes" field.
Click "Submit" when you're done.
7. Confirmation withdrawal to your Bitwallet account
When "6. Submit" is completed, the above screen will be displayed.
You will receive a notification by e-mail (title: Withdrawal Request Received).
Approval will be performed by customer support center.
After approval, you will receive a notification by e-mail (title: Notification of Withdrawal) and you can confirm the payment in the corresponding Discovery FX account in about 2 business days.
・Withdrawal fee is free.
・All approvals will conduct during business hours.
・The withdrawal will consume 2 business days.
・You can check your withdrawals from Recent Activity on DASHBOARD, MY ACCOUNTS, Transaction History of TRANSFERS, etc.